Star Map Mug
What if I don't happy with the result?
First of all, customer service is our first priority, and before you receive the illustration at your home, you receive an SMS for your approval of the illustration, and only after your approval do we start printing the image and sending it to you.
💡You may request unlimited revisions until you are satisfied and give your approval
Why us?
🖌️ The illustration is handmade, by a team of professional illustrators
💬 The result will be sent for confirmation via SMS
🙏 We allow unlimited repairs
🎨 didn't you like? Paint a new picture for free
📦 A variety of delivery options throughout the country
💳 For one price you get the whole package, illustration, printing and shipping
Shipping Rates
The time for preparing the illustration is between 1-3 business days. After the illustration is ready, we send you the illustration to get your confirmation that the illustration is suitable for you.
After this, the complete final product, including printing, will reach you within 3-11 days.
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FAQ
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Will I be charged for changes to my order after it's been made?
At our company we wait for the final approval of the client and only after that our professional painters start working
What if I’m not 100% happy with the portrait?
Our artists are incredibly talented and always do an amazing job, however, sometimes working from a photo we miss the important details of the person and are always ready to make changes until you are happy with your final print.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What countries do you ship to?
we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do you offer a print service?
The picture arrives framed, printed to the door of the house and 100% ready for the customer
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How can I pay ?
We accept Visa, MasterCard, American Express, Apple Pay, Google Pay and PayPal
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